Direct Routing For Microsoft Teams
Enable full phone system capabilities for Microsoft Teams and Office 365 with direct routing from Infinitel.
We’ve combined our SIP services with Microsoft Teams to give you a direct routing capability which provides PSTN calling to Microsoft Teams.
Infinitel leverages Ribbon’s Microsoft Teams-certified Session Border Controllers (SBC’s) to support our Direct Routing for Microsoft Teams service.
Ribbon is one of only two SBC vendors officially certified by Microsoft to integrate its SBCs with Teams, connecting legacy systems and endpoints to Calling in Teams to integrate voice services.
Depending on the expertise of your internal IT team, the SBCs can be deployed in 2 ways.
This scenario is ideal if you have the in-house expertise and prefer to manage voice infrastructure internally. Microsoft Teams-certified SBC’s are deployed within the customer environment and management is the responsibility of the internal IT team.
For businesses who require on-premise SBCs and prefer a partner to manage them, this is something that can be supported by Infinitel.
This is the ideal scenario if your business is embracing cloud-based services. The Microsoft Teams-certified SBC is hosted within our fully managed infrastructure with 24/7 Support.
PHONE SYSTEMS FOR BUSINESSES OF ALL SIZES
Cloud-based, business VoIP phone system which offers a full set of calling features. All for one low monthly cost.
Deliver the benefits of VoIP to your existing phone system, significantly reducing your monthly line rental charges.
Advanced contact centre and call centre features. Advanced reports, CRM integration, and more.
On Hold Marketing
Professional audio productions promote your business, to your target audience, through your business phone system.
INFINITEL ARE YOUR COMPLETE BUSINESS TELECOMS SOLUTION. WE’RE A LITTLE BIT DIFFERENT FROM OUR COMPETITORS, AND HERE IS WHY:
Our team are industry experts with many years of experience.
We are independent from all networks and manufacturers so we can find the best deal for your business without bias.
We are able to find and negotiate the best deals for your company with the biggest and best networks – Vodafone, EE, O2.
You will have an account manager who understands your business & your systems.
We are here to support you 24 hours a day, 7 days a week.
Our support team are based right here in the UK. No lengthy hold times, and speak to the experts who installed your system.
Infinitel are a great company with excellent customer service! They work hard to get you the best possible deal and are very helpful every step of the way. Would definitely recommend to anyone.
Excellent service with step by step updates. Faultless.
After having problems with a previous IP phone service provider we decided to move to Infinitel after a recommendation. Andrew kept me informed all the way through the switch over process which was smooth and simple. Since then Andrew has always been available to speak to and quickly rectified any teething problems we had. I would highly recommend Infinitel for internet phone services.
We approached Infinitel with a really specific brief. What we were looking for as a company was a particularly niche solution that really needed to work. Andrew and his team turned this solution around with 24 hours and turned something that I had been trying to implement for over 12 months, in to a really easy and simple solution. From start to finish, the process was easy and streamlined and has given us exactly what we are looking for as a company rather than what a company “thinks” we need. They come highly recommended from us