Unity House, Westwood Park, Wigan, WN3 4HE
0333 996 0029

Business Phone Systems

Our voice services provide businesses with more choice, freedom and flexibility to communicate with colleagues and customers.

We offer a full range of business voice products including SIP trunking, cloud based telephony and unified communications.

Every business has different telephony needs, dependent on factors such as the budget, potential scalability and functionality. Whether you’re a two-person office or a call centre, we work together to find the right phone system for you.

Join us and you can also expect the highest levels of customer service – no automated lines, just a dedicated, professional UK based customer service team.

Infinitel’s team of professionals are ready to answer your questions and guide you to the right solution. Call us on 03339960029 or click here to send us an email.

Case Study – Smartfreight

‘’Infinitel are a fantastic partner to work with and they make things so much easier, largely because they provide only one point of contact. It’s great knowing that we have a dedicated account manager always on hand to help, backed by a full 24/7 support team available if we need them. I’d recommend Infinitel to any business looking to improve its efficiency.’’

Vickie Pendlebury – Smartfreight

Business Voice Services


Businesses of all sizes are moving their business-critical services to the cloud because it is more cost-effective and flexible. They are moving their phone systems to the cloud too – and they are choosing CloudFusion. CloudFusion delivers cloud PBX and hosted business phone services with all the features organisations expect from a traditional phone system — plus unified communications. Services such as instant messaging, mobile apps, video conferencing and more.

Microsoft Teams

If your business is using Microsoft Teams, or if you are looking to replace your existing phone system, Direct Routing could be the ideal communications solution. Direct Routing enables you to connect Infinitel’s SIP trunks to Microsoft Teams, allowing you to make and receive external calls without requiring Microsoft Calling Plan licenses or on-premise equipment. Minimise costs, improve efficiency and greatly reduce the complexity of integrating your voice infrastructure with Microsoft’s world leading unified communications platform.

SIP Trunking

The ISDN network will be turned off in the next few years. By converting to a modern voice solution now, you’ll be protecting any future investments you make within your business. Creating an IP connection between your PBX and our network, our SIP Trunks enable business voice calls to be routed through the internet via the Infinitel network – providing an invaluable and inexpensive method of communication for businesses of all shapes and sizes. With benefits including reliability, scalability and modern IP features, when the ISDN network is turned off, you’ll be ready for it.

Hosted 3CX

Hosted 3CX is a feature-rich cloud phone system. Offering a complete Unified Communications solution with advanced features, 3CX is more than just your average business telephone system. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems. Plug and play with popular IP phone manufacturers such as Snom, Yealink and Fanvil; SIP Trunks and gateways with easy installation and management.

Call Centre

With an extensive range of features, our hosted dialler is a popular choice for call centres. Features include: Data imports, Agent creation, Dialling ratios, Reporting modules and Call recording. Fixed monthly cost. No installation fees. No fixed term contracts. No hidden costs. All you need to add is the data – we take care of everything else!

Office Phone Systems

We know that your phone system is fundamental to your company’s success, ensuring that both internal and external communication is efficient, reliable and beneficial to those it aims to support. That’s why we ensure that all systems we install for our clients are tried, tested and multi-functional, providing integration capabilities and scalability for growth.

A reliable office phone system not only means your customers can always reach you, but that your staff can speak to the department they need at the touch of a button. Regardless of your industry, our office phone systems ensure business operations are enhanced and always operational, especially when you need it the most.

Why Choose Infinitel?

When it comes to your company’s telecommunications, you want to know you’re in safe hands. So for assurance you’re working with true professionals, our team has over a decade of experience delivering expert telecoms solutions to businesses throughout the UK. We have the knowledge and expertise to recommend and deliver the right solution – and we only work with businesses, so we understand exactly what level of service you need and expect.

We’re proud to be partners with the world’s leading service providers and manufacturers – including O2, EE, Vodafone, Fuse 2, Ribbon, Yealink and many more. Infinitel was established to offer businesses telecom solutions and customer service they can rely on. That’s why when you partner with us, you’ll have full 24-7 UK support and a dedicated account manager from our expert team.

What makes Infinitel different? It’s easy – long lasting relationships with our customers. It’s our mission to make sure you’re delighted with our service, and that’s why we’re pleased to say most of our business comes from word-of-mouth recommendations from client’s who’ve felt exactly that. Richard from R G Fitness said we’re a “great company with excellent customer service”… Mark from Huthwaite Plumbing said we’re “faultless”… and Mark from World Heat said “I would highly recommend Infinitel”.

We always talk to our customers in plain English, using our years of expertise to deliver the perfect solution for you and your business objectives. Achieve them today, and partner with a team you can trust.  

From business mobile phones and phone systems to colocation and business internet, we can help you find the right choice for your business.

As we only work with businesses, we understand the level of service and support that you need and are always there to help when you need us the most.

We only employ industry experts who know the technology and systems inside out.

For more information on this scheme or any of our services,
please call us today on

0333 996 0029

or email us at


and one of our specialists will be in touch shortly.

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Watch how we can unify, simplify and modernise your business communications with Nuvia


Industry Experts

Our team are industry experts with many years of experience.


We are independent from all networks and manufacturers so we can find the best deal for your business without bias.

Biggest Deals

We are able to find and negotiate the best deals for your company with the biggest and best networks – Vodafone, EE, O2.

Account Manager

You will have an account manager who understands your business & your systems.

24/7 Support

We are here to support you 24 hours a day, 7 days a week.

UK Support

Our support team are based right here in the UK. No lengthy hold times, and speak to the experts who installed your system.

Richard Gregson
RG Fitness

Infinitel are a great company with excellent customer service! They work hard to get you the best possible deal and are very helpful every step of the way. Would definitely recommend to anyone.

Mark Shevlin
Huthwaite Plumbing

Excellent service with step by step updates. Faultless.

Mark Sidebottom

After having problems with a previous IP phone service provider we decided to move to Infinitel after a recommendation.  Andrew kept me informed all the way through the switch over process which was smooth and simple.  Since then Andrew has always been available to speak to and quickly rectified any teething problems we had.  I would highly recommend Infinitel for internet phone services.

Jenny Wren
Operations Manager
Purple WiFi

We approached Infinitel with a really specific brief.  What we were looking for as a company was a particularly niche solution that really needed to work.  Andrew and his team turned this solution around with 24 hours and turned something that I had been trying to implement for over 12 months, in to a really easy and simple solution.  From start to finish, the process was easy and streamlined and has given us exactly what we are looking for as a company rather than what a company “thinks” we need.  They come highly recommended from us

Daniel Shone
Apex Computing Services
Managing Director

Apex Computing Services has worked with Infinitel on many projects including replacing our own telephone solution in our office. We needed very specific features including reporting and monitoring of calls. We also required a whisper function that would allow us to be able to assist and prompt engineers when completing IT support calls to customers. The support we received from Infinitel was excellent and we now have a system that is fit for purpose. The system was delivered on-time, within budget and with little disruption to the business. Thank you!

Yvonne Hope
Chief Executive Officer

Of all the suppliers to deal with, telecoms and mobile phone suppliers in my experience are the worst. When I met Andrew Platt is was clear he is someone who cares about what he does and has very high standards of customer service. The transition of Barnabus mobile phones from EE to Vodafone went very smoothly and even setting up our new phones was painless. Andrew has made our new contract easy to understand and competitively priced, so that we can show value for money to our supporters. Thank you Andrew, we never knew that mobile phone companies could be like Infinitel!

David Maude
Managing Director

Andrew and the team consistently astound me with the speed they act whatever our demanding enquiry is!.

Ross Green
SEO Agency Manchester - Embryo Digital
Managing Director

A brilliant phone system for our growing team. Support is superb and there when you need them most. I cannot recommend Infinitel highly enough. Thanks for all your hard work.


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