Our voice services provide businesses with more choice, freedom and flexibility to communicate with colleagues and customers.
Every business has different telephony needs, dependent on factors such as the budget, potential scalability and functionality. Whether you’re a two-person office or a call centre, we work together to find the right phone system for you.
Join us and you can also expect the highest levels of customer service – no automated lines, just a dedicated, professional UK based customer service team.
Case Study – Smartfreight
‘’Infinitel are a fantastic partner to work with and they make things so much easier, largely because they provide only one point of contact. It’s great knowing that we have a dedicated account manager always on hand to help, backed by a full 24/7 support team available if we need them. I’d recommend Infinitel to any business looking to improve its efficiency.’’
Vickie Pendlebury – Smartfreight
Business Voice Services
Office Phone Systems
We know that your phone system is fundamental to your company’s success, ensuring that both internal and external communication is efficient, reliable and beneficial to those it aims to support. That’s why we ensure that all systems we install for our clients are tried, tested and multi-functional, providing integration capabilities and scalability for growth.
A reliable office phone system not only means your customers can always reach you, but that your staff can speak to the department they need at the touch of a button. Regardless of your industry, our office phone systems ensure business operations are enhanced and always operational, especially when you need it the most.
Why Choose Infinitel?
When it comes to your company’s telecommunications, you want to know you’re in safe hands. So for assurance you’re working with true professionals, our team has over a decade of experience delivering expert telecoms solutions to businesses throughout the UK. We have the knowledge and expertise to recommend and deliver the right solution – and we only work with businesses, so we understand exactly what level of service you need and expect.
We’re proud to be partners with the world’s leading service providers and manufacturers – including O2, EE, Vodafone, Fuse 2, Ribbon, Yealink and many more. Infinitel was established to offer businesses telecom solutions and customer service they can rely on. That’s why when you partner with us, you’ll have full 24-7 UK support and a dedicated account manager from our expert team.
What makes Infinitel different? It’s easy – long lasting relationships with our customers. It’s our mission to make sure you’re delighted with our service, and that’s why we’re pleased to say most of our business comes from word-of-mouth recommendations from client’s who’ve felt exactly that. Richard from R G Fitness said we’re a “great company with excellent customer service”… Mark from Huthwaite Plumbing said we’re “faultless”… and Mark from World Heat said “I would highly recommend Infinitel”.
We always talk to our customers in plain English, using our years of expertise to deliver the perfect solution for you and your business objectives. Achieve them today, and partner with a team you can trust.
Find Out More
INFINITEL ARE YOUR COMPLETE BUSINESS TELECOMS SOLUTION. WE’RE A LITTLE BIT DIFFERENT FROM OUR COMPETITORS, AND HERE IS WHY:
Our team are industry experts with many years of experience.
We are independent from all networks and manufacturers so we can find the best deal for your business without bias.
We are able to find and negotiate the best deals for your company with the biggest and best networks – Vodafone, EE, O2.
You will have an account manager who understands your business & your systems.
We are here to support you 24 hours a day, 7 days a week.
Our support team are based right here in the UK. No lengthy hold times, and speak to the experts who installed your system.
Infinitel are a great company with excellent customer service! They work hard to get you the best possible deal and are very helpful every step of the way. Would definitely recommend to anyone.
Excellent service with step by step updates. Faultless.
After having problems with a previous IP phone service provider we decided to move to Infinitel after a recommendation. Andrew kept me informed all the way through the switch over process which was smooth and simple. Since then Andrew has always been available to speak to and quickly rectified any teething problems we had. I would highly recommend Infinitel for internet phone services.
We approached Infinitel with a really specific brief. What we were looking for as a company was a particularly niche solution that really needed to work. Andrew and his team turned this solution around with 24 hours and turned something that I had been trying to implement for over 12 months, in to a really easy and simple solution. From start to finish, the process was easy and streamlined and has given us exactly what we are looking for as a company rather than what a company “thinks” we need. They come highly recommended from us
Apex Computing Services has worked with Infinitel on many projects including replacing our own telephone solution in our office. We needed very specific features including reporting and monitoring of calls. We also required a whisper function that would allow us to be able to assist and prompt engineers when completing IT support calls to customers. The support we received from Infinitel was excellent and we now have a system that is fit for purpose. The system was delivered on-time, within budget and with little disruption to the business. Thank you!
Of all the suppliers to deal with, telecoms and mobile phone suppliers in my experience are the worst. When I met Andrew Platt is was clear he is someone who cares about what he does and has very high standards of customer service. The transition of Barnabus mobile phones from EE to Vodafone went very smoothly and even setting up our new phones was painless. Andrew has made our new contract easy to understand and competitively priced, so that we can show value for money to our supporters. Thank you Andrew, we never knew that mobile phone companies could be like Infinitel!