How Can Your Businesses Benefit from 3CX Live Chat?
3CX is a complete omnichannel, cloud-based business phone system that allows your employees to work productively from anywhere with an internet connection. With 3CX’s Live Chat, Facebook Messenger integration and business text messaging, it provides an all-in-one communications platform, providing a seamless experience for your customers and employees. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. With Live Chat, you are able to see all of your enquiries in one place, and improve not just the quality of customer care that you’re able to offer, but also boost sales.
3CX Live Chat offers you a range of advanced features and benefits:
One end-to-end solution for business text messages, business phone calls, and messaging capabilities, including Facebook Messenger and live chat on your website; meaning you can carry out a whole range of business communications from a single platform. This also means that your team can use one management console to help customers and answer incoming customer queries from multiple channels at the same time, without needing to switch between more than app or paying additional cost for multiple systems. Not only does this make life easier for your users, but it also saves them a considerable amount of time, making it easier to respond to customer enquiries more quickly and continue to deliver excellent customer service.