Unity House, Westwood Park, Wigan, WN3 4HE
0333 996 0029

On Hold Marketing

On Hold Marketing

Promote your business, to your target audience, through your telephone system!

On Hold Marketing is a business message service with a difference, using the free air time generated by your existing telephone system when clients are placed on hold. On Hold Marketing broadcasts are professionally recorded “ear catching” audio productions specifically created to inform your customers about your special offers, current campaigns or promotions.

So whether you are looking to reinforce current campaigns, raise product or service awareness or simply increase sales – On Hold Marketing is a flexible and cost effective must-have solution for your business!

How does it Work?

Depending on your existing telephone system capability, On Hold Marketing broadcasts can simply be uploaded by our engineers directly onto your system, alternatively we can provide you with a specific telephone system mp3 player – pre loaded with your bespoke On Hold Marketing message – which simply attaches to your system and is activated automatically when a caller is placed on hold.

To complement our On Hold Marketing broadcasts – why not consider creating the right impression by professionally recorded auto attendant recordings, day messages and out of hour’s messages. Create the right impression with your business!

Choose a package to suit your business:

Some businesses have one clear message or product and service offering. Others have seasonal offerings, product upgrades and constantly changing offers. With that in mind, our On Hold Marketing can be tailored to your individual requirements. Broadcasts can be ordered on a one-off basis, alternatively there are a number of flexible monthly payment packages which enable customers to spread the cost and benefit from regular updates.

Ask us about our On Hold Marketing products and see which package suits your needs or budget.

With audio branding packages starting from only £25 per month, why wait? Call us on 0333 996 0029 to find out how you can benefit

The benefits of On Hold Marketing

On Hold Marketing

Our On Hold Marketing Solutions are of
the highest standard. Offering quality
production tailored to your needs.

Out of Hours

By adding out of hours voicing to your
phone system, you can avoid lost sales by
providing callers with key information.

Auto Attendant

Improve caller satisfaction levels and
reduce administration costs with with
effective Auto Attendant voicing.

Increase Enquiries

Increase enquiries with On Hold Marketing.
30% of customers make purchases after hearing about it on hold.


Industry Experts

Our team are industry experts with many years of experience.


We are independent from all networks and manufacturers so we can find the best deal for your business without bias.

Biggest Deals

We are able to find and negotiate the best deals for your company with the biggest and best networks – Vodafone, EE, O2.

Account Manager

You will have an account manager who understands your business & your systems.

24/7 Support

We are here to support you 24 hours a day, 7 days a week.

UK Support

Our support team are based right here in the UK. No lengthy hold times, and speak to the experts who installed your system.

Richard Gregson
RG Fitness

Infinitel are a great company with excellent customer service! They work hard to get you the best possible deal and are very helpful every step of the way. Would definitely recommend to anyone.

Mark Shevlin
Huthwaite Plumbing

Excellent service with step by step updates. Faultless.

Mark Sidebottom

After having problems with a previous IP phone service provider we decided to move to Infinitel after a recommendation.  Andrew kept me informed all the way through the switch over process which was smooth and simple.  Since then Andrew has always been available to speak to and quickly rectified any teething problems we had.  I would highly recommend Infinitel for internet phone services.

Jenny Wren
Operations Manager
Purple WiFi

We approached Infinitel with a really specific brief.  What we were looking for as a company was a particularly niche solution that really needed to work.  Andrew and his team turned this solution around with 24 hours and turned something that I had been trying to implement for over 12 months, in to a really easy and simple solution.  From start to finish, the process was easy and streamlined and has given us exactly what we are looking for as a company rather than what a company “thinks” we need.  They come highly recommended from us

Daniel Shone
Apex Computing Services
Managing Director

Apex Computing Services has worked with Infinitel on many projects including replacing our own telephone solution in our office. We needed very specific features including reporting and monitoring of calls. We also required a whisper function that would allow us to be able to assist and prompt engineers when completing IT support calls to customers. The support we received from Infinitel was excellent and we now have a system that is fit for purpose. The system was delivered on-time, within budget and with little disruption to the business. Thank you!

Yvonne Hope
Chief Executive Officer

Of all the suppliers to deal with, telecoms and mobile phone suppliers in my experience are the worst. When I met Andrew Platt is was clear he is someone who cares about what he does and has very high standards of customer service. The transition of Barnabus mobile phones from EE to Vodafone went very smoothly and even setting up our new phones was painless. Andrew has made our new contract easy to understand and competitively priced, so that we can show value for money to our supporters. Thank you Andrew, we never knew that mobile phone companies could be like Infinitel!

David Maude
Managing Director

Andrew and the team consistently astound me with the speed they act whatever our demanding enquiry is!.

Ross Green
SEO Agency Manchester - Embryo Digital
Managing Director

A brilliant phone system for our growing team. Support is superb and there when you need them most. I cannot recommend Infinitel highly enough. Thanks for all your hard work.


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